OTBI - The specified criteria didn't result in any data. when adding department under workforce mana

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Hi,

I've added the columns I need from the WORKER folder and the result come back nicely. As soon as I add a column from any other folder, no results are brought back.

I am in the "workforce management - worker assignment real time" subject area

Why is this happening and what can I do to resolve this issue?

Thanks,

JJ