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How do you send response reminders to responders?

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edited Jan 30, 2019 7:05AM in Supplier Qualification Management 6 comments

Summary

This post illustrates how you, as a qualification manager, can send response reminder notifications for an initiative when a questionnaire response is still pending.

Content

After an initiative is created and questionnaires are sent to the supplier or internal responders, you may want to send response reminders for the initiative when the due date is approaching or the due date has already passed.

For each questionnaire response pending for the initiative, a notification will be sent to the responder responsible for that questionnaire response. Notifications will be sent for both supplier and internal questionnaire responses which are pending.

If the reminder is sent after the response due date, the notification will reflect that the response is overdue.

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