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Automatic requalify on new response if question is mapped to Supplier Profile DFF — Cloud Customer Connect
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Automatic requalify on new response if question is mapped to Supplier Profile DFF

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edited Apr 10, 2019 9:23AM in Supplier Qualification Management 2 comments

Summary

How does automatic requalification on new response work for case questions are mapped to Supplier Profile DFF?

Content

Hello,

How does automatic requalification on new response work when question Responder Type: automatic and is mapped to Supplier Profile DFF attribute?

If qualification area has both Automatic Requalification checkboxes checked (On qualification expiration and On new response) and Automatically populate responses + Automatically accept responses + Enable scoring + Automatically evaluate qualification checked, should the system automatically create new qualification every time the data on Supplier Profile DFF is changed and is saved?

I have tried this setup, however the system did not create new qualifications or requalified the existing qualification upon new responses received. I only had the possibility to see that new responses were received and could manually requalify...

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