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Reviewer 1, Reviewer 2, Reviewer 3, are set to Blank once a Reconciliation is Rejected — Cloud Customer Connect
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Reviewer 1, Reviewer 2, Reviewer 3, are set to Blank once a Reconciliation is Rejected

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edited Jun 20, 2019 1:11PM in Account Reconciliation 2 comments

Summary

We have Reconciliation with 3 levels of reviewers, Once a Reconciliation is rejected all the reviewers are set to Blank via the Workflow

Content

Hi,

Can you please take a look and give us some feedback?

When a Reconciliation is getting Rejected, My Reviewer1, Reviewer2 and Reviewer3 who were assigned on this Rec are removed completely, these were actual users who were assigned on this Rec based on the Teams assigned at the Profile Level. Son once the Preparer has corrected the details, the Reviewers are needed to Claim the record even though they are the only person within that Team.

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