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OM / Pricing is considering Promotional/Free Item and repricing the order incorrectly — Cloud Customer Connect
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OM / Pricing is considering Promotional/Free Item and repricing the order incorrectly

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edited Jul 5, 2019 7:50AM in Pricing 2 comments

Summary

OM / Pricing is considering Promotional/Free Item and repricing the order incorrectly

Content

Hello -

I have setup a product transformation rule by exactly replicating the workaround under point 2ii) in note id.2223599.1.

The requirement is essentially to include the promotional/free item when the ordered quantity for the originally entered item is greater than a certain quantity. (for example, if Qty is more than 100, then a line with another item with Qty 30 has to be added as the free item) 

However, I see that instead of considering the originally entered line, OM / Pricing is picking the newly added line with the free item and is repricing the order based on the Qty on this line, which is wrong and misleading.

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