Person contact phone numbers not visible

Summary

Results of person contact phone number is blank in report

Content

Hello -

We had a disaster preparedness report which included emergency contact name and phone number.  It worked at one point but now we are having issues with emergency contact phone numbers showing as blank.  I assume this may be related to security roles but after making my edits to the 'human resources analyst role', I still see blank results on our report.

Can anyone advise steps that should be taken to resolve?  I did open an SR as well.

R13 V19B

Thanks,

Jess