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Aging Is Missing for Current Period

Received Response
edited Oct 4, 2019 4:24PM in Account Reconciliation 5 comments


Imported Pre-Mapped Balance Explanations and Aging is not automatically calculated


Imported several thousand transactions into Balance Explanations for reconciliations and for some reason this month the Aging is not automatically calculating after data is successfully loaded.  The current period is in Open status and appears to be defined properly with a valid Start, End, and Close date.  The transactions are coming in with valid Transaction Open Dates. All components needed for calculating Aging appear to be present but calculation of Aging appears to be missing or set to zero when viewed through the Reconciliations/Transactions tabs.  Has anyone else experienced this and what steps did you take to resolve the issue? 

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