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Financial Reporting Studio will not work after installation

edited Oct 17, 2019 8:24PM in Reporting and Analytics for ERP 3 comments

Summary

FRS installed, but error message says it is not installed.

Content

FRS was installed according to Doc ID 2051105.1, and computer shut down and rebooted.

Get the following error message:

Financial Reporting Studio is not installed on this machine. To download Financial Reporting Studio installer from Workspace, select Tools, then Install, and then Financial Reporting Studio. After download is complete you must close all browsers and then run Financial Reporting Studio Installer.

 

I definitely had FRS installed 2 years ago, when we trained on Oracle and FRS, but now I keep getting this "not installed" message.  Our internal IT Help-Desk Tech assisted with the installation, but still no luck.

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