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How to update Source in OIC

edited Nov 13, 2019 6:40AM in Integration 4 comments

Summary

How to update Source in OIC

Content

Hi Experts,

We have created an integration between Engagement Cloud and EBS.

When any customer created in Engagement Cloud got created in EBS as well. I am populating Engagement cloud party number and party id in EBS. Now i want to update back Engagement Cloud that party as well with the generated CUST_ACCOUNT_ID column in EBS. So that customer in both system have ids to remain in synch.

Engagement cloud have EBS column reference and EBS have engagement cloud reference.

For Example:

Before Integration:

Engagement Cloud: 

Party Number: 123

Party Name: ABC

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