Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Map html to REST including tags — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Map html to REST including tags

Received Response
12
Views
2
Comments
edited Nov 26, 2019 12:46AM in Integration 2 comments

Summary

When trying to map attributes containing html formating the tags are just removed by OIC.

Content

We are trying to implement an integration between DB-AQ and a Oracle Service Cloud (REST). 

The incoming payload that has html tags for Service Cloud formatting (e.g. <p>Dear Customer</p> <p>this is a welcome e-mail</p>) but when mapping this attribute to the REST-Endpoint OIC just removes all tags and passes only the text to the endpoint. 

What are we doing wrong here? Is there a way to map the whole content without losing the html tags? 

Thanks in advance, dear forum 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!