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Unplanned Outage notification with no estimated end time

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edited Jan 19, 2018 8:00AM in Database 1 comment

Summary

Unplanned Outage notification with no estimated end time

Content

Hi,

As many EMEA Cloud Customers, I have received, on 15-Jan-2018 12:32 PM CET, a notification for an Unplanned Outage on IaaS services with a start date 1 hour before the notification and no end date. This notification is still ongoing, with absolutely no news, after 4 days. In the on-premises world, this kind of notification to users usually means that we cannot use the service, and IaaS is the base of all services. But I'm not sure about the Cloud. Maybe we can use it (seems to work), in the hope that we will not be concerned by the outage.

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