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Personalization not reflecting in email body

Received Response
edited Mar 26, 2020 10:56AM in Supplier Qualification Management 3 comments


Personalization not reflecting in email body



I have done a personalization on the 'FYI:  You are Invited to Respond to Questionaire' notification in SQM. I did that from 'Edit Pages' to hide couple of fields like task number, procurement BU. I have also made edits to the text like changing recommended actions to requested actions.

The personalization works fine from the BPM worklist. Issue is with the email notification, the hidden fields are visible in the email. However, text edits are visible.

Can someone please let me know if there is any setup required for these changes to be visible in email notification.

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