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Chat Inlay: PrePopulate Data

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edited May 4, 2020 4:27PM in Visual Builder Studio 1 comment


Trying to Prepopulate data in Chat Inlay


I am trying to prepopulate data in my chat inlay.  It is accepting my JSON string, but appears to be erroring with further java that i don't have visibility to .  can you provide a working chat inlay string that allows me to set the First Name, Lastname, and email?



<inlay-oracle-chat-embedded id="chatInlay" class="inlay" is-triggered=false site-url="xxxx.fa.us2.oraclecloud.com" site-type="ec"
           launch-form-fields='[{ "SUBJECT":"","FIRST_NAME":"","LAST_NAME":"" }]' ></inlay-oracle-chat-embedded>
          <script id="oit-loader" src="http://static-xx.custhelp.com/s/oit/latest/common/v0/libs/oit/loader.js&quot

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