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ATP DB Running but not able to connect - ORDS 404 500 error

edited Apr 16, 2022 7:21AM in Autonomous Database 1 comment

Summary

ATP DB Running but not able to connect - ORDS 404 500 error

Content

Hello,

in the Oracle Autonomous Database Cloud Service (Free Tier), I am facing the issue, that ORDS is responding 404 or 500 Internal Server errors (While attempting SQL Developer Web or APEX Administration Login).

Is looks like the Databse is running, but also from SQL Developer (local Client) when i try to connect to db, i get following error Code:

I/O-Error: Connection closed, Authentication lapse 13880 ms.

Vendor Code: 17002

Here are the logs, when trying to restart or stop the Database.


Restart Autonomous Database:
LOG:
The Autonomous Database Operation Failed Due To An Unknown Error. Refer To JobId XXXXXX-d1f0-460f-96b3-3170950fc6b0 And WorkRequestId XXXXX-5207-47a9-8ffb-291a40912fce When Opening A Service Request At My Oracle Support.

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