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CX REST vs. VBCS Business Object — Cloud Customer Connect
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CX REST vs. VBCS Business Object

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edited Jun 30, 2020 12:50AM in Visual Builder 4 comments

Summary

Which one should we use?

Content

Hi,

I'd like to get some advice on the following use case.

In our custom VBCS page, we call CX Sales REST (e.g. Account REST API) via Service Connection. In this API, there are some codes returned (e.g. Account Type stored in FND Lookup). We need to show the meaning in VBCS page for these codes. Therefore, we make separate CX Sales REST calls to get the meanings.

For these static codes stored in CX Sales, should I replicate them to VBCS business object. That way, we can call BO REST from VBCS page when needed.

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