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A way for administration to extend the login session timeout based on clients needs

edited Oct 17, 2024 10:29PM in Idea Lab – Core Infrastructure 12 comments

Organization Name

Gehr Industries Inc

Description

Currently the login session timeout is set to 30 minutes. If a user leaves the browser for a lunch break or whatever reason, and comes back in 30 minutes, their session has ended and they are required to log back in. This client uses OEC as their call center, and having the session end causes several issues with the users not being able to find where they left off on calling their leads or accounts. 

If there was an administrative option that allowed the company administrator to increase this limit per their needs, it would resolve the issue the reps are having. 

8 votes

Submitted · Last Updated

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