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NR/DM: error: Error occurred in generating XBRL instance. Check server logs for details. — Cloud Customer Connect
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NR/DM: error: Error occurred in generating XBRL instance. Check server logs for details.

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edited Jul 30, 2020 6:18PM in Narrative Reporting 2 comments

Summary

When trying to publish IXBRL/ XBRL

Content

Hi all we are getting this error: 

 Error occurred in generating XBRL instance. Check server logs for details.

When trying to publish a report via DM. 

It works for Docs/EXcel format but not XBRL. 

It seems that the file is generated, but the preview window never displays and when we check the content of the c created file, the taggings are missing.

We checked that all is working properly and refreshed the report..etc

These are the steps followed: 

1 - create master document in word = OK

2 - add an excel doclet (PL) = OK

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