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Customization on the HR Help Desk "List of SRs" Page

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edited Nov 19, 2020 2:35PM in Work Life Solutions

Summary

We are trying to display a custom message on the Help Desk page just above the list of SRs

Content

The reason for this custom message is to divert all the technical and IT related queries to the other ticketing system that we internally use. HR help desk is only for the HR related queries. To do so, we would like to display a custom message that tells employees to go to the right place for an IT related issue. Currently we are not able to add any such custom messages using page composer. 

Is this requirement common and is anyone else also wanting to do the same? Also can you suggest if we can achieve this in any other way?

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