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Planning Provider Error

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edited Jan 8, 2021 7:09PM in Planning 1 comment

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My users commonly build nicer looking reports using HSGETVALUE formulas in excel. I have users that could previously refresh a report they built yesterday, now today they cannot refresh it at all, they receive a generic "Planning Provider Error". Administrators have no issue refreshing the file. There are other tabs in the file also linked using HSGETVALUE formulas, all of those refresh just fine. It is just one particular tab. Any thoughts? Is it possible that there is a bad / secured intersection that they are using incidentally? A file built a few days ago, with seemingly the exact same combinations used refreshes fine for

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