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FCCS: Data Management : Data Load rule fail for some connections — Cloud Customer Connect
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FCCS: Data Management : Data Load rule fail for some connections

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edited Feb 12, 2021 11:41AM in Financial Consolidation and Close 11 comments

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Hi all

We have this error when we try to load data Rule using Data management between EPBCS and FCCS.  ( FCCS being the target). 

[AIF]: Error in CommData.extractDataFromSource
Traceback (most recent call last):
 File "<string>", line 2898, in extractDataFromSource
RuntimeError: false

2021-02-09 16:30:30,943 FATAL [AIF]: Error in Comm Extract Data

------------------------------------------------------------------------------

My question is there a way to know what is the line referring to? I imagine a code, but being on cloud, I have no idea where to get the issue checked. 

The interesting fact , is that the load works for some connections but not all. We recreated them / restarted services...etc and we get the same error or an empty process log. 

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