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Receiving Incorrect Email Notification(Receipt Not Created) After the PO has been partially Invoiced

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edited Apr 2, 2021 6:37PM in Inventory Management 1 comment

Summary

The user is receiving the "Goods Receipt Failed Email Notification" even though the receipt has been made. (Receipt made for 1 line for PO having 3 lines)

Content

The user is receiving the "Goods Receipt Failed Email Notification" from Oracle even though after checking for the same, the receipt has been made. The receipt failed notification arrives just after the minute the receipt has been created.

The process that the business follows is as below:

Step 1: PO gets created

Step 2: PO gets invoiced and invoice is on hold(as receiving has not been done)

Step 3: Requestor receives the notification of Goods Receipt (Confirm Receipts process is scheduled every 2 hours)

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