Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Knowledge article view fact returning 0 — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge article view fact returning 0

Received Response
edited Apr 28, 2021 11:56AM in Reporting & Analytics for Sales 1 comment


We have an OTBI report listing all of our knowledge articles and have included the # of article views fact from the Knowledge Management - Article Summary Historical subject area but all articles are returning 0 which we know is not correct.

Does anyone know why this is returning 0 and/or have any alternative fields that we can use.  XML for the report is attached




Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!