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Auto assing the incident owner as the line manager of incident reporter

edited May 4, 2021 10:09PM in Workforce Management 9 comments

Summary

Auto assing the incident owner as the line manager of incident reporter

Content

Hi All,

We have a requirement where in they wanted the incident owner to be auto assigned as the line manager of the employee who reported the incident?

I know there is no straight forward solution for this. But wanted to check if there is any workaround?

Thanks,

Ram

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