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Transaction Matching: previously closed recs re-opening next day with import of new transactions

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edited Jul 12, 2021 4:04PM in Account Reconciliation 3 comments

Summary

Transaction Matching: previously closed recs re-opening next day with import of new transactions

Content

Hello

I've opened a case with Oracle on this, but thought I'd see if anyone here has suggestions. 

We have a profile that is reconciled daily; we are using a format of Account Analysis with Transaction Matching.  

It was working great the first few day.  However, the recs for 7/6, and 7/7 were not approved, and left in a status of open with reviewer for a couple days. This was discovered on Friday, 7/9. 

My user got them balanced, re-submitted them and approved them, and all recs (up through period date 7/8) were in a closed status as of end of day Friday (79/).  We imported new transactions this morning for the 7/9 rec, and now the recs for 7/6-7/8 are all open with preparer again.  We know that the unexplained difference of previously closed recs will change each day as new transactions are imported but we can't figure out why these 3 recs (7/6, 7/7, and 7/8) are re-opening while recs previous to that are staying closed as expected.  

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