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Pencil Icon not appearing while creating RMA

in Pricing 1 comment

Summary:

Pencil Icon not appearing while creating RMA for Item Sale Charge

Content (required):

Hi Team,

We have a Sales Order# 162767, with 


Ordered Date : 30/10/20

Requsted Date : 10/11/20


Item# 04249, Allow manual Adjustment is checked - start date : 09/10/20

When we create RMA for above order, we are not able to see pencil icon against the price

Although , when we creating new Order/Unreferenced RMA-- for the same item, we are able to see the pencil icon correctly.

What could be the reason behind pencil icon not appearing, while creating RMA against SO# 162767 ? What is the possible way to fix this ?


Kindly do let me know if any other details are needed from my end.

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