You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Pencil Icon not appearing while creating RMA

Received Response


Pencil Icon not appearing while creating RMA for Item Sale Charge

Content (required):

Hi Team,

We have a Sales Order# 162767, with 

Ordered Date : 30/10/20

Requsted Date : 10/11/20

Item# 04249, Allow manual Adjustment is checked - start date : 09/10/20

When we create RMA for above order, we are not able to see pencil icon against the price

Although , when we creating new Order/Unreferenced RMA-- for the same item, we are able to see the pencil icon correctly.

What could be the reason behind pencil icon not appearing, while creating RMA against SO# 162767 ? What is the possible way to fix this ?

Kindly do let me know if any other details are needed from my end.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!