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Slack Missing_scope users:read.email in OIC Slack Adapter — Cloud Customer Connect
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Slack Missing_scope users:read.email in OIC Slack Adapter

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edited Jul 16, 2022 6:21PM in Integration

Summary:


Content (required):

When we add the scope "users:read.email" in the connection then it gives us an error that this scope is not supported. We were able to add "users:read" scope in the connection successfully, however, when we use the slack adapter out of the box "getUserByEmail" feature inside the integration, it throws an error:

<slackResource.definitions.users.getUserByEmail_GET._ResponseDataType>

  <ok>false</ok>

  <error xmlns="">missing_scope</error>

  <needed xmlns="">users:read.email</needed>

  <provided xmlns="">identify,channels:history,channels:read,files:read,search:read,stars:read,users:read,channels:write,chat:write:user</provided>

Version (include the version you are using, if applicable):

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