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How to handle when the adjustments are put through the GL and reopen the reconciliation — Cloud Customer Connect
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How to handle when the adjustments are put through the GL and reopen the reconciliation

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Summary:

Looking for advice from the experts or those who have experience of a few implementations.

Assume a reconciliation is completed with adjustments added and then submitted, approved and closed. Data is pulled in from the GL and loaded via data management and data load rules.

If the adjustments mentioned in the rec go through the GL and the data is pulled back into ARCS, will the reconciliations re-open as the ending balance has changed and the unexplained difference is no longer 0?

If so, surely this must be common. Are client typically okay with that?

Thanks.

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