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Customize email body for Approval Notification errors.

Accepted answer


Is there a way to customize email body for Approval Notification errors?

Talking about this specific message:

"An error has occurred while trying to process your Request. No changes have been saved. Details of the error are:

The token could not be found in the subject line. A valid token is required to perform an action."

Content (required):

We are updating our approval emails to use links instead keywords, however, since users use to reply emails, we are anticipating will be scenarios when user reply instead use links, on this case they will get an email informing there is no token on the reply "The token could not be found in the subject line..."...., and they will need to figured that mistakenly replied instead use the new links, so, we wanted to know if there is a way to customize the email body on the error response, we would like to send a more clear message about using approve/reject

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