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How to prevent state taxes from being withheld based off addresses only

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How to prevent state taxes from being withheld based off addresses only

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Hello all. 

Employee is now per diem and changed his address to NY. 

He doesn’t have a calculation card set up for NY but city tax for Brooklyn, NY was withheld. 

We don’t have an account set up to pay employee taxes in this state. 

I need help on how to prevent state taxes from being withheld based off the address and not the tax card.

No State Tax Card set up below.

Tax from pay slip


Thanks in advance for you input.

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