What's new in Customer Journeys?

Connect and learn more!
User HDL Load does not update Suspended flag for ex-employee — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

User HDL Load does not update Suspended flag for ex-employee

Received Response
49
Views
3
Comments

Summary:

User HDL Load does not update Suspended flag for ex-employee

Content (required):

Hi Team,

Greetings!

We have an ex-employees who has an user account which shows inactive ( suspended column value = 'Y' in PER_USERS table).

We have tried to fix the same using HDL load-

METADATA|User|PersonNumber|Username|Suspended|SourceSystemOwner|SourceSystemID

MERGE|User|6044554|[email protected]|N|FUSION|3000001454563

HDL load is successful. Subsequent run of Send Pending LDAP Requests is also good,

but the value of flag SUSPENDED in PER_USERS table remains as Y and user account remains inactive.

Is there an issue with HDL? We know it can be done from UI, but that is something we want to avoid due to security issues.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!