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Do the Help Desk Subject Areas Require the Next Gen Job Roles to Return Data? — Cloud Customer Connect
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Do the Help Desk Subject Areas Require the Next Gen Job Roles to Return Data?

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Summary:

When creating a BI Author security role, with every Transaction Analysis Duty + the _HCM Report DSP duty roles, we are not able to return any Help Desk related data in the OTBI subject areas.

Content (required):

Is there any way to return this data strictly as a reporting only function without opening access to the Help Desk UI?

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):

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