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FTP Connection Error - CASDK-0002

edited Aug 9, 2023 8:40AM in Integration 1 comment

Hello all

We have facing CASDK-0002 error while testing a new SFTP server. We recently upgraded our SFTP server and started facing the connection issues. The OIC IP has been whitelisted and network traffic is being sent to the target SFTP server. Any ideas are appreciated where we can check any detailed logs if available.

CASDK-0002: Unable to access the host XX.XX.****.XX; Unable to connect to SFTP server. Please verify 1. Host and port are valid 2. OIC IPs are allowed in SFTP firewall. If connection is associated with an agent validate 1. Connectivity from agent machine 2. Entry in nonProxyPost in agent configuration if direct connectivity to SFTP Connectivity is needed.

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