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Do we have alert notification for 'Who was notified' filed during creat incident — Cloud Customer Connect
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Do we have alert notification for 'Who was notified' filed during creat incident

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edited Aug 11, 2023 4:33AM in Workforce Management 5 comments

Summary:

During Create Incident via Employee Self Service, I could see a filed called "Who was Notified". What is the use of this field and did it support alert functionality. If I add a person in this field, did it trigger email notification to respective person or not? Please confirm the behavior

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23C

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