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Unable to stop or restart free tier ATP database

Received Response

I am unable to restart an ATP database. The work request has the following error message: The Autonomous Database operation failed due to an unknown error. Refer to JobId 6dfca1d0-d686-4e79-be3f-e395ede3fadb and WorkRequestId 327b2420-942f-4370-ac0d-98b69d04db74 when opening a Service Request at My Oracle Support.

Thank you in advance for any help you're able to provide!

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