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Connecting ARCS to ERP Subledger Reports — Cloud Customer Connect
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Connecting ARCS to ERP Subledger Reports

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For Balance Comparison reconciliations in Rec Compliance, we want to pull in AR subledger balances from the seeded Receivables Aging by General Ledger Account Report, but we keep running into an issue with the default output of the report in ERP. The default output is in pdf, and when we try to change the output to CSV, we're greeted with a message saying "In-place customizations are not allowed on factory delivered content". Is this normal behavior when trying to change the output of the report, or is there a setting in ERP that will allow us to make this change?

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