What's new in Customer Journeys?

Connect and learn more! ×
PC Miler External Distance Engine — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

PC Miler External Distance Engine

Accepted answer


We are connected to the ALK/PC Miler Web Services, and I'm having trouble tracking down any type of setting in OTM that would emulate the 'override restrictions' setting in the PC Miler desktop app.

Content (please ensure you mask any confidential information):

I have the following route that when executed through OTM (via PC Miler web services) ends up like the following, where from Lucky Lake to Central Butte a ferry crossing is being avoided even though it's a legitimate crossing for 53' truck/trailer. The OTM external distance setting for FERRY_DISCOURAGE is set to 'N'.

However in reality, the route physically driven would look as follows, and the only way I can achieve this is by selecting the 'override restrictions' within options of the desktop app:

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!