Account rollup additional fields not displaying in Hierarchy panel in Redwood Sales
Summary:
Hi all,
We currently started implementing Redwood Sales and account and opportunity rollup fields are of major interest for business.
I wanted to display in the Account Hierarchy panel, 2 rollup fields: Number of open activities and number of open opportunities (as shown in the screenshot attached). They are standard rollup fields, nothing custom created. I followed the instructions in the latest documentation, 23D_extending-digital-sales-next-gen-sales, and displayed these 2 fields alongside the Total number of accounts which was already there in the hierarchy panel.
The problem is that when I preview the page not only are they not displayed, but the whole information that was there OOTB (Total Number of accounts and the number) disappears (see attached screenshot). Is this a known issue or is there any fix?