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How to change ceiling limit when employee eligibility got changed from one ceiling limit to another

Received Response
edited Mar 20, 2024 7:48PM in Workforce Management 1 comment


Hello Experts,

I am having an issue with ceiling for an absence plan and below is the error popup.

Issue details:

Empaloyee A is eligible for PlanA with no ceiling limit. - PlanA start date - July/01/2023.

Now Employees assignment details were changed and ceiling limit restricted to 48 hrs. - PlanA Start date - July/01/23 but eligibility changed on March/01/24.

PlanA balance is 75 hrs as on Feb/29/2024.

Now when we are running calculate accrula balances process we are getting the above error.

Could someone help us in fixing the above issue?

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