Add Asset in Spreadsheet - behavior

Summary:When downloading the Add Asset in Spreadsheet to create asset additions, sometimes the columns are coming into the spreadsheet differently.

User expects to see the following columns under Category - Major Minor

but sometimes when the spreadsheet is downloaded it comes as Category Segements….

Why would the spreadsheet show one way - vs the other when downloading? There is nothing being changed in the decision box when downloading:

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable): 24A

Code Snippet (add any code snippets that support your topic, if applicable):