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Adobe Signature admin access for esignature

in Enterprise Contracts 3 comments

Once a contract enabled for electronic signature using Adobe signature has been approved and the status changes to ‘Pending Signature’, a user within our organization having an Adobe signature admin account is able to send the contract to respective stakeholders for signing.

However, when other users who do not have an Adobe signature admin account try to send a contract having the same parameters for signing using Adobe signature, we are experiencing the following error:

“You must be added as a user in the Adobe Acrobat Sign account configured in the Manage Electronic Signature UI and have a valid email ID. (OKC-196739)

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