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My MFA cannot be reset

in Identity and Access Management 2 comments

I tried several times through the online customer service, after verifying my credit card and other information, the customer service told me that the MFA had been reset, but I was still asked to enter the verification code on my phone to log in. The authenticator on my phone may have been accidentally deleted by my kids, and I didn't save the reply code. What should I do now?

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