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Shipment ID is not getting updated on Tracking Event through Automation Agents

in Transportation Management 18 comments

We are receiving Shipment Stop events from an external system on the Shipment Name in OTM, so in the payload in Shipment GID field we are receiving Shipment Name.

So from that inbound payload we need to get that shipment name field and search the corresponding Shipment ID and then update that particular tracking Event with that shipment ID.

So I have written an agent which does this all activities, the only thing which is getting stuck is "Updating Shipment ID on Tracking event"

Can anyone let me know what are the steps needed to do this or do we need to something else not in this direction?

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