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How to Notify the Admin when an SR falls in to default queue in HR Helpdesk

in Cloud Customer Connect Demo

Summary:

If an SR created falls in to default queue the Admin should be notified about the SR.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Next Gen HR Helpdesk


Code Snippet (add any code snippets that support your topic, if applicable):

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