OTM Enhancement Idea - Domain-Specific Carrier Decline Reasons
Hi everyone,
I’ve been thinking about a potential enhancement for OTM. Currently, the system mandates a decline reason for carriers at the global level across the system. However, I believe it could be more beneficial if we had the ability to mandate decline reasons domain-wise for carriers.
This would allow for more tailored insights based on the specific needs of different domains, rather than applying a one-size-fits-all approach across the entire system.
I’d love to hear your thoughts on this idea and how it could improve our processes.
Regards.
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