OTM Enhancement Idea - Domain-Specific Carrier Decline Reasons

Hi everyone,

I’ve been thinking about a potential enhancement for OTM. Currently, the system mandates a decline reason for carriers at the global level across the system. However, I believe it could be more beneficial if we had the ability to mandate decline reasons domain-wise for carriers.

This would allow for more tailored insights based on the specific needs of different domains, rather than applying a one-size-fits-all approach across the entire system.

I’d love to hear your thoughts on this idea and how it could improve our processes.

Regards.