💡How to refresh the infotile in case of stuck transactions?

Summary: 💡How to refresh the infotile of stuck transactions?

Content: User has stuck incomplete transactions in the Fixed Assets Dashboard, but no lines with details are displayed.

Solution:

To fix the infotile counts right now, we need to trigger a manual refresh of the infotiles in Assets. The steps to perform a manual refresh is as follows:

(a) Go to Task : Manage Standard Lookups

(b) Search for Lookup Type ORA_ERP_CONTROLLED_CONFIG

(c) Add lookup Code: FA_34613685 and Enable it (check the check box).

(d) This will enable a refresh button above the task menu in the assets landing page. Once you click it, count will be refreshed corresponding to the info tile. (It may take a bit of time for the process to complete.)