PCS Human task reminder mail notification for approval
Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):
Akamai
Description (Required):
When delivering reminder alerts for human tasks, the process does not use a customized email template. It takes the seeded template and sends emails. However, users receive the right custom template when a task is assigned to a certain swimlane person/role. The problem is only with reminder alerts.
So it would be good to use the same custom template for reminder alerts.
Use Case and Business Need (Required):
Sending reminder notifications 7 days after the task is assigned if the user does not take any action.
Tagged:
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