Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Comunicate to customers about changes that may impact (APEX, Fusion, BBDD, etc) over our environment

in Idea Lab – Integration Cloud

Last 19th Nov, Oracle Support team applied a patch in our APEX instance without any kind of notification and during our working hours.

This Patch application was generated an outage in all of our APEX applications of 2,5 hours in a very critical time in our normal activity, without our knowledge and with a very impact in all our clients activities.

This is not acceptable.

With this idea we ask for all of this patch applications was notified in the proper way to us, and the application of this kind of patches be allways done during our Maintenance Windows already approved to Oracle Support tasks.

Tagged:
8
Up Down
8 votes

Submitted · Last Updated

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!