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How to Display Actual Routes Followed by Carrier on HERE Map in OTM?

edited 4:37AM in Transportation Management 5 comments

Summary:

We're observing a discrepancy in OTM's route visualization. While our carriers provide cross-dock facility details (including latitude and longitude) via tracking events for LTL consolidation into TLs, OTM continues to show the pre-planned route. Is there a method to integrate this real-time cross-dock location data (by city/postal/province) into OTM's route display, thereby ensuring the HERE Map accurately reflects the actual route taken by the carrier?"

Please note, the requirement is to not maintain this stop on the shipment stop but to show on the maps based on the received tracking events Lat/long.

We're looking for recommendations on how to manage and display these complete routes on maps—beyond just building multi-leg or multi-stop shipments. Any advice from your experience with similar scenarios would be incredibly helpful !

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