Unity Behavioral Intelligence Release Notes for August 14, 2025 — Cloud Customer Connect
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Unity Behavioral Intelligence Release Notes for August 14, 2025

The following enhancements have been made to Unity Behavioral Intelligence (also known as Infinity IQ).  

Personalization workspace setting for the CX tag.  Personalization workspaces created in the Web Personalization feature can now be set for the CX tag using a new "Workspace" option found in settings for the Personalization tag module.  This enhancement gives you control over which personalizations are delivered to your site.

The following options are available.

  • Select all workspaces.  Deliver all personalizations across all workspaces (existing behavior).
  • Specific workspace.  Choose a single workspace to deliver only the personalizations associated with a workspace.

The Personalization API has also been updated to support workspaces, enabling you to retrieve personalizations for a selected workspace using the following.  

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