Mapping
Discussion List
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Where to setup the configuration settings for real-time location tracking alert for 'idle-time'.Summary: It is understood that we can enable a setting in OFSC for real-time location tracking which will show the resource trace on the map in a different colour i.e. i…Angelica Enriquez-Oracle 12 views 2 comments 0 points Most recent by Angelica Enriquez-Oracle Field Service -
Where Is my technician- delaying showing routeSummary: I want to only show the gps location of a resource to a customer from a specified time after the technician has clicked enroute. this is to protect the location…Scott Thornberry 21 views 1 comment 2 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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OFSC CONFIGURATION QUEUE - MyRouteSummary Need to add activities filter option in MyRoute Page.Content Hi All, Please Help me here. Is it possible to add activities filter option on MyRoute page. If its …
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Is it possible to insert into OFS via API red and blue dots for technician positions in the map?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Is it possible to send to OFS via API the GPS positions for the te…Gustavo Guarin - Support-Oracle 21 views 1 comment 0 points Most recent by Gustavo Guarin - Support-Oracle Field Service
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Activity Start and End TimeContent Hi , I have to change Activity time like Start time and End time. default time set as 12 am. But i have to change the Default start time... is that possible ??? …
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Please ignoreSummary: Content (required): Please ignore, It was created in the wrong category. Version (include the version you are using, if applicable): Code Snippet (add any code … -
Replay now available: Field Service 22A Release Deep Dive Webinar (February 15th, 2022)Summary: Product Management reviews new features in the 22A release of Oracle Field Service. Content: In case you missed it, watch the recording for an overview of new f… -
Difference between Appointment, Work Order and Activity in Oracle Field Service CloudContent Hello, Can you please let me know the difference between Appointment, Work Order and Activity in Oracle Field Service Cloud? I have checked with few experts in t…
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OFSC Configuration queryContent Hi All, For 04-Multi-Day-Routine(M04) activities Reschedule option was not viewing. I checked in Configuration->Activity types->M04 allow reschedule option was m…
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Linking Activities - UISummary Linking Activities - UIContent All, Just need some assistance with this issue. I have few Linked activities, and i am trying to link them through UI for now and …Srikanth Venkatasubramanyan 20 views 9 comments 0 points Most recent by Andy Murray-Oracle Field Service
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OFSC Configuration queryContent Hi All, In OFSC, For adding new field in My Route -> map view where should I navigate in configuration screen. can any one help me here. Thanks, Kumar. Version 2…
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Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers…
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Set Longitude and Latitude When Manually Creating ActivitySummary Update longitude (accord_x) and latitude (accord_y)Content Our customer covers a very rural area where address information is not found or restricted on Google M… -
Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T…
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Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r…
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REST API for Custom propertiesSummary how to set properties fields via REST APIContent Hello, we are migrating from SOAP Api to REST: we need to update some custom properties we use when we create an…
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Access Activity Details Page in Web Browser (CRM Application)Summary How to access activity details page in third party softwareContent Hi, We have business requirement to access activity detail page out of Oracle Field Service Cl… -
Copy Image with Geolocation to new activitySummary Technicians create service requests for Contruction/Maintenance. Required picture of site with geolocations for maint activity.Content Hello, We are requiring ou…
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Pre-Planned LeaveContent Hi Technician need "Emergency Leave" or Pre-planned leave . How the technician will inform to supervisor ?? Please Do needful Thanks, Muthu.E Version 20a
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Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome… -
Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre…
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Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …
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Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20a
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Activity StatusContent Hi , i want to add 'lov value" in Activtiy status is that possible?????. But OOTB Activtiy status field as text field .is this possible to add new value to show …Muthu Elumalai-163427 18 views 4 comments 0 points Most recent by Muthu Elumalai-163427 Field Service
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File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…Muthu Elumalai-163427 33 views 2 comments 1 point Most recent by Muthu Elumalai-163427 Field Service
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Upload shapefile that is stored in local hostSummary Upload shapefile not accessible from a public networkContent Hi Is is possible to upload a shapefile that is stored locally in my laptop? From documentation it s…
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…